Rail-Based Transportation

Down

Transportation Company Creates Efficient Document Management Processes

Who:

An International Transportation company out of Florida that supports rail-based transportation services including traditional rail service and inter-modal containers and trailers.  They manage over 21,000 miles of track through 23 states, Washington D.C. and Canada.  They employee 30,000 employees.

Documents:

  • Insurance Cards
  • Medical Forms
  • Medical Exams
  • Lab Results

Challenges:

The Medical Records department was receiving all of the various medical forms and reports from a variety of sources - from employees, external vendors, and doctor’s offices.  They needed to find a way to scan, process, index and release the data in a secured manner.  They had no way to clean up the images, nor did they have a distribution process.  Additionally, employees were manually keying in information, which was time consuming and error prone.

Solution:

  • 2 PaperStream Capture Pro Low-Volume Licenses

Using PaperStream Capture Pro, the Medical Records department is now able to create customized profiles for each different document type.  They utilize PaperStream IP to clean up and optimize the images, automatically index the data and release into their network directory.  It is then pulled into their Oracle repository.  They plan to add separate scan and index stations as this process matures.